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Hotel Management

Success in the hospitality industry requires more than just a great hotel; it requires superior customer service in every area, from booking to checkout. NMS will partner with you to bring your property up to its optimum performance.

Our methods, proven to increase profitability through unparalleled customer service and asset management, will free you from the stress and responsibility of day-to-day operations. Our award winning team is an outstanding resource for managing and selling your properties. NMS has the expertise in customer service, operations, marketing, sales and asset and fiscal management needed to assist you in achieving your goals. Our services include:

  • Superior customer service
  • Effective asset management
  • Standardized monitoring of equipment & maintenance systems
  • Award winning guest satisfaction programs
  • Dynamic marketing with cluster sales advantage
  • Continuous employee training
  • Attractive employee benefits program
  • Scheduled quality assurance reviews
  • Diverse workforce
  • Dedicated & experienced sales team
  • Majority ownership by Alaska Inupiat Eskimos of Northwest Alaska.

Our Hotels